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Frequently asked questions
In more detailed lines, SaaS is a method of remotely delivering software, meaning that the service contractor can access it from any device with an Internet connection.
In this web-based software model, vendors host and maintain the servers, databases, and code that make up the application.
The main difference between a SaaS and traditional software is its delivery model.
In the first case, companies hire the service and pay a monthly fee for its use, as occurs in Amazon Prime, Netflix, etc.
In the second, they purchase a permanent license to use the software and must install it on their own computers to use it. As we have done with Office, Photoshop and so many other programs for so long. We all know the work this can mean.
That is one of the most asked questions, definitely.
The famous cloud refers to an incredibly complex set of infrastructure technology.
In a basic explanation, it is a collection of computers, servers, and databases that are connected together in a way that users can grant access to share their use.
This is not just a question, but a very common fear among people and companies thinking about hiring a SaaS.
Certainly, to start a contract followed by registration on a platform, data and information from the contractor is required.
As with most online transactions, many people are still reluctant to provide payment data, for example. Not only afraid that someone might access them, but also that the software company will “own” such private information.
Certainly, you should pay attention to this when negotiating a service level agreement (SLA) with your SaaS provider.
Yes, we do provide a free trial.
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